Privacy Statement

Why are we collecting personal information?

We are collecting this personal information to determine and verify your eligibility for financial assistance in accordance with the Student Financial Assistance Act, Canada Student Loans Act and Canada Student Financial Assistance Act. We do so under the authority of section 33(c) of the Freedom of Information and Protection of Privacy Act. If you have any questions about the collection of this information, call the Student Funding Contact Centre: in Edmonton 780-427-3722, or toll-free in Canada 1-800-222-6485.

How is your personal information protected?

The encryption we use during your Students Finance Online Application session to transmit your personal data is based on the North American industry standard to prevent the risk of the information being intercepted and read by a third party.

Once your data has been stored in our database, it is further protected by a product known as an "Internet firewall." The firewall is a combination of hardware and software designed to securely separate the internet from our internal computer systems and databases.

How you can help to protect your personal information

The best way to ensure the security of your personal information is to not share any of your personal information with anyone else.